Work with top brands like Patagonia, Helly Hansen, Hobie, OluKai, Goodr, and more… in the fun and exciting yachting industry! Looking for an outgoing, energetic, hardworking, sales oriented, individual to assist with customer service, sales, store operations, merchandising, and marina operation.
Key Responsibilities:
- Greet and assist customers with all aspects of sales and customer service
- Assist customers and demonstrate product features and benefits
- Answer phones, address caller’s questions, and transfer calls as necessary
- Process boat slip reservation and registration requests. Process POS register transactions
- Educate customers on marina products and services. Promote and encourage sales
- Check delivered items against packing slip, ensure accuracy, assist with store inventory and receiving
- Restock items and pulls expired or out of date items from the shelves
- Assist with merchandising and maintain a neat and organized store
- Other responsibilities as assigned
Required Skills and Qualifications:
- **Summer holiday availability required**
- Must be able to stand for long periods
- Must be able to lift 15+ lbs
- Must be able to answer telephone and marine radio calls in a professional manner
- Customer service skills
- Basic math skills and cash handling
Expected Outcomes:
- Customer satisfaction with service provided
- Can answer basic inquiries or direct customers to appropriate person
- Progressive growth in knowledge of products and services
Preferred Experience & Personality Traits:
- Prior customer service experience a plus
- Outgoing and friendly personality – this position requires in-person, phone, and radio customer interaction
- Goal-oriented and motivated to provide customers with a positive experience
Job Types: Part-time, Seasonal
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
**Weekend and Holiday Availability a MUST
Ability to commute/relocate:
- Manitowoc, WI 54220: Reliably commute or planning to relocate before starting work
(Required)
Work Location: In person
Download Weekly Availability Form (PDF)
